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Provides a remotely hosted and web based help desk and customer support solution for small and medium sized companies that is fully customizable.
Developers of Assyst Enterprise, an integrated Help Desk and IT Service Management Solution which adopts a lifecycle approach.
Provides a graphical tabbed interface to track, route, escalate and prioritize requests to the IT department.
InteligineAnswer is an advanced problem resolution and knowledge management application for customer service, field service and repair, internal and external help desks, technical support groups, and technical assistance centers.
Provides an approach with which trouble ticket functions are integrated with the users most recent system inventory information.
A Dallas, Texas based firm manufacturing and selling standards based tools for CMDB automatic population of configuration, asset management information and system visualization.